Refund & Return Policy – The Fashion Fuel

At The Fashion Fuel, customer satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple and transparent 7-day return and refund policy as described below.

1. Return Eligibility (7 Days)

You may request a return within 7 days of receiving your order if:

• The product is unused, unwashed, and in original condition
• All tags, packaging, and accessories are intact
• The item received is damaged, defective, or incorrect
• The return request is submitted within the 7-day return window

Returns requested after 7 days of delivery will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or Print-on-Demand products (unless damaged or defective)
• Items showing signs of use, washing, or alteration
• Products without original tags or packaging
• Clearance, sale, or promotional items (unless defective)

3. How to Request a Return

To initiate a return:

1. Contact our support team within 7 days of delivery.
2. Share your Order ID, reason for return, and clear photos (if damaged/defective).
3. Our team will review and provide return approval and instructions.
4. Ship the product to the return address provided by our team.

Returns sent without approval may not be accepted.

4. Refund Process

Once we receive and inspect the returned item:

• You will be notified about approval or rejection of your refund.
• If approved, the refund will be processed within 5–7 business days.
• The amount will be credited to the original payment method or issued as store credit, depending on the payment mode.

5. Shipping Charges

• Original shipping charges are non-refundable, unless the return is due to our error (wrong or damaged item).
• Customers may need to bear return shipping costs, except in cases of defective or incorrect products.

6. Exchange Policy

We offer size or product exchange subject to availability:

• Exchange requests must be made within the 7-day return period.
• If the requested size or item is unavailable, a refund or store credit will be provided.

7. Cancellations

• Orders can be cancelled before dispatch only.
• Once shipped, the order cannot be cancelled and must follow the return process.

8. Contact Us

For returns, refunds, or exchanges, please contact:

The Fashion Fuel
Email: [your email address]
Phone: [your phone number]
Address: [your return address]

By purchasing from The Fashion Fuel, you agree to this Refund & Return Policy.